Acceptance of these Terms
CALIBER (the "Service") is provided by NEXUS and ASTROE GROUP (together, "NEXUS," "we," "us," or "our"). The Service includes the CALIBER websites, web application, dashboard, application-automation features, the CALIBER Assist browser extension, and the related software and content we make available.
By creating an account, checking the acceptance box at sign-up, clicking "I agree," or using the Service, you agree to these Terms of Service (the "Terms") and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.
We record the version of the Terms you accepted and when you accepted it. When we publish a new version, we may ask you to confirm your acceptance again before you continue.
Who may use CALIBER
You must be at least 18 years old and able to form a binding contract to use the Service. The Service is operated from the United States and is intended for people seeking employment in the United States. By using the Service you represent that you meet these requirements and that your use complies with all laws that apply to you.
CALIBER is built with veterans, service members, military families, students, and career changers in mind. It is a private service. It is not affiliated with, endorsed by, or operated by the U.S. Government, the Department of Veterans Affairs, the Department of Defense, or any military service branch, and using CALIBER is never a condition of any government benefit.
Your account and its security
You need an account to use most of the Service. You agree to provide accurate information, including a working email address that you control, and to keep it current. You may create only one account for yourself and may not create an account for anyone else without their permission.
You are responsible for everything that happens under your account. Keep your password confidential, do not share your sign-in session, and tell us promptly through our contact page if you believe your account has been accessed without your permission. We may require you to verify your email address, change your password, or sign in again to protect your account.
What CALIBER does
Depending on your plan, the Service lets you:
- build a career profile and upload resumes and related documents;
- discover job postings from public job sources and employer career sites, and see how well they match your profile;
- answer common application questions once and reuse those answers;
- have artificial-intelligence features draft application answers, cover letters, and related material from your profile for your review;
- have CALIBER fill in and, where supported and after your confirmation, submit applications on third-party employer and applicant-tracking sites on your behalf;
- use the CALIBER Assist browser extension to fill application forms on employer sites in your own browser when you click the fill control; and
- track your applications, receipts, and outcomes.
Not every job posting or employer site is supported, and support for a site can change at any time. Some features are limited by plan, by a daily application limit, or by a free preview period. We may add, change, suspend, or remove features at our discretion.
Automation and your responsibility for submitted applications
CALIBER automates repetitive application work, but every application it prepares or submits is your application. When you approve a job, click a fill or submit control, or confirm an automated submission, you are instructing CALIBER to act as your agent for that application, and you are responsible for it as if you had submitted it yourself.
In particular, you agree that:
- the information in your profile, resume, saved answers, and intake responses is true, accurate, and yours to use;
- you will review AI-drafted or auto-filled content before it is submitted, and you will correct anything that is wrong;
- answers about identity, work authorization, security clearance, criminal history, licensure, education, and demographics are your statements, not ours, and CALIBER will not invent them;
- you will only direct CALIBER to apply to positions you genuinely intend to pursue and are permitted to apply for;
- you are responsible for complying with each employer's and job site's terms, including any limits on automated activity, and for any consequence of an application submitted at your direction; and
- CALIBER does not act as an employment agency, recruiter, staffing firm, or career counselor, and nothing it produces is legal, financial, immigration, or professional advice.
Automation can fail. A site may change, reject a submission, time out, or ask for information CALIBER does not have. We will try to show you what happened (for example through receipts and status in your tracker), but we do not guarantee that any application will be delivered, received, read, or acted on.
No guarantee of employment or interviews
CALIBER helps you apply. It does not and cannot promise that you will receive a response, an interview, an offer, a particular salary, or a job. Match scores, readiness percentages, fit estimates, and similar signals are estimates generated by software; they are not assessments by any employer and do not predict any outcome. Hiring decisions are made entirely by employers, and we have no control over them.
Third-party sites and services
The Service interacts with sites and services we do not own or control, including job boards, employer career pages, applicant-tracking systems, payment processing (Stripe), email delivery (Resend), cloud hosting (Microsoft Azure), and AI services (Azure OpenAI). Your use of a third-party site is governed by that site's own terms and privacy policy. We are not responsible for the content, availability, accuracy, security, or practices of any third party, including any job posting or employer.
Job postings shown in CALIBER are collected from public sources and may be incomplete, out of date, duplicated, or fraudulent. Never pay money, share bank details, or provide government identification numbers to obtain a job through a posting you cannot verify. If a posting looks wrong, tell us.
AI-generated content
Some features use artificial-intelligence models (currently provided through Azure OpenAI) to draft text such as application answers, cover letters, resume positioning, interview preparation, and keyword analysis. AI output can be inaccurate, incomplete, biased, or inappropriate for a particular employer. It is provided as a starting point for your review and editing only. You are solely responsible for any AI-drafted content you accept, send, or submit. We do not guarantee the accuracy, originality, or suitability of AI output, and you should not rely on it for legal, medical, financial, or other professional matters.
Acceptable use
You agree not to, and not to help anyone else to:
- provide false or misleading information in your profile, resume, answers, or applications, or apply in anyone else's name without their written permission;
- use the Service for any purpose other than seeking employment for yourself, including spamming employers, scraping data, testing employer systems, or sending bulk or indiscriminate applications;
- use the Service to apply for positions you are not legally eligible to hold, or to misrepresent your work authorization, clearance, credentials, or veteran status;
- interfere with, probe, overload, or circumvent the security or rate limits of the Service, any employer site, or any third-party service, or attempt to access another user's data or account;
- reverse engineer, copy, resell, sublicense, or create derivative works of the Service or the CALIBER Assist extension except as the law expressly permits;
- upload malware or any content that is unlawful, infringing, defamatory, harassing, or that you do not have the right to share; or
- use the Service in violation of any law, including employment, anti-discrimination, privacy, and computer-misuse laws.
We may investigate suspected violations and may limit, suspend, or terminate access to protect the Service, our users, employers, or third parties.
Subscriptions, billing, cancellation, and refunds
Free preview
New accounts may receive a free preview period (currently 21 days) with limited features and no automated submissions. When the preview ends, automation features stay locked until you choose a paid plan; your profile, matches, and history remain available.
Paid plans
We offer paid subscription plans (currently Student, Plus, and Pro). Each plan's price, daily application limit, features, and any eligibility requirements (for example student verification for the Student plan) are shown on the Service and at checkout. Prices are in U.S. dollars and exclude any applicable taxes, which may be added.
Payment through Stripe
Payments are processed by Stripe, Inc. ("Stripe"). By subscribing you authorize Stripe to charge your payment method for the plan you select. We do not store your full card number. Stripe's handling of your payment information is governed by Stripe's own terms and privacy policy.
Automatic renewal and cancellation
Subscriptions renew automatically at the end of each billing period at the then-current price until you cancel. You can cancel at any time through Manage Subscription in your account, which opens the Stripe billing portal. Cancellation takes effect at the end of the current billing period; you keep access to paid features until then, and you will not be charged again. Downgrading or switching plans takes effect as described at checkout.
Refunds
Refund terms are as shown at checkout at the time you subscribe. Unless the checkout terms or applicable law say otherwise, payments are non-refundable once automated application services have been used in the billing period. Where the law of your jurisdiction gives you a non-waivable right to a refund, that right is not affected by these Terms.
Price and plan changes
We may change prices or plan features. We will give you reasonable advance notice (for example by email or in the Service) before a price change applies to your subscription, and the change will take effect at your next renewal after the notice period. If you do not agree, cancel before the change takes effect.
Failed payments
If a payment fails, we or Stripe may retry it. If it continues to fail, we may suspend paid features until payment is received.
Intellectual property and your content
Our property
The Service, including its software, design, text, graphics, logos, the CALIBER Assist extension, and all related intellectual property, is owned by NEXUS and ASTROE GROUP or our licensors and is protected by copyright, trademark, and other laws. CALIBER, NEXUS, NEXUS.SYS, and ASTROE GROUP, and the associated logos, are trademarks or trade names of their respective owners. Other product and company names mentioned in the Service are the property of their owners and are used for identification only; no affiliation or endorsement is implied. See our Legal Notices for details.
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service and to install and use the CALIBER Assist extension in your own browser for your own job search. We reserve all rights not expressly granted.
Your content
You own the content you provide to the Service, including your resume, profile, intake answers, saved answers, documents, and messages ("Your Content"). You grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, display, and create derivative works of Your Content solely as needed to operate, secure, support, and improve the Service for you, including to match you to jobs, to generate drafts for you, and to fill and submit applications you direct. This license ends when Your Content is deleted from the Service, except where we must keep copies for legal, security, or backup reasons for a limited time, and except for content that has already been sent to an employer at your direction. We do not sell Your Content and we do not use it to advertise to you.
You are responsible for Your Content and you represent that you have the rights needed to provide it and to let us use it as described.
Feedback
If you send us ideas, suggestions, or feedback about the Service, you agree that we may use them without restriction or compensation to you, and that you will not claim any right in anything we build as a result.
Termination
You may stop using the Service and may ask us to delete your account at any time through our contact page. We may suspend or terminate your account or access to any part of the Service, with or without notice, if we reasonably believe you have violated these Terms, created risk or legal exposure for us or others, or if we discontinue the Service. If we terminate for reasons other than your breach while you have a paid subscription, we will refund any prepaid amount for the unused remainder of your billing period.
On termination your right to use the Service ends, and we may delete Your Content after a reasonable period, subject to our Privacy Policy. Sections that by their nature should survive termination (including the sections on your responsibility for applications, intellectual property, disclaimers, limitation of liability, indemnification, governing law, and general terms) survive.
Disclaimer of warranties
THE SERVICE, THE CALIBER ASSIST EXTENSION, AND ALL CONTENT, INCLUDING AI-GENERATED CONTENT, JOB POSTINGS, AND MATCH SIGNALS, ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT ANY APPLICATION WILL BE DELIVERED OR ACCEPTED, THAT ANY JOB POSTING IS GENUINE OR CURRENT, OR THAT YOU WILL OBTAIN ANY INTERVIEW, OFFER, OR EMPLOYMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.
Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, NEXUS, ASTROE GROUP, AND OUR OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF EMPLOYMENT, INCOME, OPPORTUNITY, DATA, GOODWILL, OR REPUTATION, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).
THESE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED BY LAW, INCLUDING LIABILITY FOR OUR FRAUD, GROSS NEGLIGENCE, OR WILLFUL MISCONDUCT. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF CERTAIN DAMAGES, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.
Indemnification
You agree to defend, indemnify, and hold harmless NEXUS, ASTROE GROUP, and our owners, officers, employees, contractors, and suppliers from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to (a) Your Content; (b) any application prepared or submitted at your direction; (c) your violation of these Terms, of any law, or of any third party's rights, including an employer's or job site's terms; or (d) your misuse of the Service or the CALIBER Assist extension. We may take over the defense of any matter subject to indemnification, in which case you agree to cooperate with us.
Governing law and disputes
These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of [State], United States, without regard to its conflict-of-laws rules, and by applicable federal law.
Before filing a claim, you agree to first contact us through our contact page and try in good faith to resolve the dispute informally for at least thirty (30) days. If we cannot resolve it, any claim must be brought in the state or federal courts located in the State of [State], and you and we consent to the personal jurisdiction of those courts, except that either party may seek relief in small-claims court where available, and either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property.
TO THE EXTENT PERMITTED BY LAW, YOU AND WE EACH WAIVE ANY RIGHT TO A JURY TRIAL AND AGREE THAT ANY CLAIM MUST BE BROUGHT IN YOUR OR OUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Any claim must be filed within one (1) year after it arises, unless a longer period is required by law.
Changes to these Terms
We may update these Terms from time to time. Each version carries a version number and a "Last updated" date at the top of this page. For material changes we will give you notice, for example by email, by a notice in the Service, or by asking you to accept the new version when you next sign in. Changes take effect on the date stated in the notice or, if none, when the updated Terms are posted. Your continued use of the Service after that date means you accept the updated Terms. If you do not agree, stop using the Service and cancel any subscription before the change takes effect.
General terms
- Entire agreement. These Terms, the Privacy Policy, the Legal Notices, and any plan or checkout terms presented to you are the entire agreement between you and us about the Service and replace any earlier agreements.
- Severability. If any part of these Terms is found unenforceable, the rest remains in effect and the unenforceable part will be enforced to the maximum extent permitted.
- No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
- Assignment. You may not assign or transfer these Terms or your account. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
- Electronic communications. You agree that we may communicate with you electronically, including by email and notices in the Service, and that electronic notices satisfy any legal requirement that a communication be in writing. Transactional emails are sent through Resend on our behalf.
- Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including outages of third-party services, employer sites, or cloud infrastructure.
- Export and sanctions. You may not use the Service if you are located in a country or on a list that is subject to U.S. embargo or sanctions.
- Headings and summaries. Headings and the plain-English summary are for convenience only and do not affect interpretation.
Contact
Questions about these Terms, account deletion requests, and notices to us should be sent through our contact page. Security and copyright matters are described in the Legal Notices.